Please read when making a reservation.
Please read the text carefully, agree and check. Thank you.
- When you apply, please enter your information accurately.
(This is because it contains information about settings for safe skiing and snowboarding.)
- Please return all rental items until 5:00 p.m. on your last day of use.
- If for some reason you are unable to return your rental items in time, please contact us and return them to us.
Depending on the time you return the item, you may be charged a late fee.
- If you wish to cancel during the rental period, please bring the rental items to our store by 9:00 a.m. on the day of use and complete the procedure.
If you do not contact us or if you contact us at a later date, we will not be able to accept cancellations.
- In the case of payment by credit card or other non-cash methods, refunds in the event of cancellation will be made only in cash.
In such cases, 5% of the refunded amount will be deducted as a cancellation fee.
- You may leave your rental items in our dry room during the rental period free of charge.
You are responsible for its management.
- Please leave your shoes and luggage in our lockers.
We are not responsible for lost, stolen, or damaged luggage left in other locations.
- We may charge a fee if you lose or damage the rental item.
- You shall not hold us or our employees liable for any damage to your or a third party's body or property caused by an accident resulting from your choice of product, your own adjustment or maintenance, carelessness in use, or limitations of the product's system.
* If you book on the same day, we will prepare your rental items when you come to the store.
* You may not specify the model of your premium item at the time of booking. Please choose from our inventory at the time of your visit.
* You can make online payments from one month before the rental start date. You can always make a reservation. (Please make payment at the store)
* Cancellation of reservations
- Cancellation by 5:00 p.m. on the day before the date of use ... free
- Cancellation after 5:00 p.m. on the day before the date of use (including changes) ... 100% of rental fee
If you wish to cancel, please confirm your reservation number and contact us by email or phone.
* You may reserve up to 30 people at a time.
Please enter if staying.
Please enter the rental start and end dates.
* If there are multiple rental members, you can change the number of days for each member on the rental member entry screen. Please enter the longest rental period.
The personal information you enter will be used only to confirm your reservation and will be strictly managed.
If you have junk email settings, please allow emails from "@sportsthanx.com" in advance.