Booking changes and cancellations
To make any booking changes or cancellations, please follow the necessary procedures via our website or by telephone.
If changes or cancellations are necessary, we would appreciate an early notification.
Please note that we may cancel your booking if you do not visit our shop after the booked date.
Changes in bookings
In the event of changes in rental items, we will provide a new statement at the payment counter after the exchange of items has been made.
Cancellations
For consecutive rentals, we accept cancellations if items are returned by 9 am the following day. Cancellations cannot be made for any customers after this time (regardless of how short the duration of use may be).
Payments
Please pay the rental fee at the store. We accept cash, credit cards, PayPay, Alipay, and electronic money. We accept payment in advance.
Credit Cards
We accept JCB, AMERICAN EXPRESS, Diners Club International, VISA, Master Card, DC Card, and UC Card.
Electronic money
Please inform the store of your preferred payment method at the time of checkout.